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Here’s what makes it truly real:
No Processing. No Adulteration. : We don’t boil, pasteurize, or tamper with the milk. It’s raw, fresh, and full of naturally occurring nutrients like probiotics, enzymes, and vitamins — just as nature intended.
No Artificial Hormones : We are doing practice with Ayurveda and homeopathy. Our cows are never injected with growth hormones to boost yield. Antibiotics are strictly avoided — in rare medical cases, milk is withheld until it’s completely safe.
Empathetic Cow Care : We never separate calves from their mothers. Calves are allowed to suckle, ensuring the cow remains emotionally stress-free. Our farms are equipped with cooling systems and clean water access to keep our cows healthy and comfortable.
Zero Preservatives or Additives : We never use preservatives like formalin — which are unfortunately common in local dairy practices. Every bottle you receive is free from adulterants and 100% safe.
The milk from Urban Gwala is raw, unprocessed, unadulterated, and ethically sourced — delivering the full taste, nutrition, and integrity of real milk.
urban Gwala milk is raw, unprocessed, and preservative-free, which means it needs to be handled just like traditional fresh farm milk.
Boil the milk immediately after delivery to make it safe for consumption and storage. This step is essential.
Once boiled, the milk can be safely stored in the refrigerator and used within 24 hours for best taste and quality.
Because our milk is delivered fresh without any processing, we recommend consuming it as early as possible after boiling.
Yes. We are certified by the Food Safety and Standards Authority of India (FSSAI) and our license is renewed annually in compliance with their guidelines.
This certification ensures that every bottle of Urban Gwala milk meets the highest standards of safety, hygiene, and quality.
Milk is a natural product, and its consistency can vary depending on several factors — like the cow’s feed, hydration, and the weather on any given day.
At Urban Gwala, we don’t process or standardize the milk. That means you’ll see natural variations in thickness — and that’s actually a sign of purity. We never add anything to make it thinner or thicker. No chemicals, no tampering — just honest, unprocessed milk.
Most milk available in the market comes from unknown sources. It’s collected in bulk, processed to standardize fat and SNF (Solids-Not-Fat), and often altered with buffalo milk or skimmed milk powder — just to meet pricing standards. After processing, it takes 3–4 days to reach your home from the time of milking.
At Urban Gwala , we do things differently.
It’s simple. Just reach out to us on WhatsApp to request a free sample.
you can subscribe to a plan - or choose a longer-term subscription that suits your needs.
No middlemen. No confusion. Just fresh milk, delivered to your doorstep every day.
Yes! Once you become a Urban Gwala customer, you’ll get access to the Urban Gwala app and web portal.
With it, you can:
Pause or modify your daily milk supply
Track deliveries and payments
View your subscription balance - all in real-time
Download the app from the Google Play Store or manage everything from our Urban Gwala webpage -simple, fast, and fully in your control.
We follow a simple prepaid billing model.
On the 1st of every month, we generate your invoice based on your selected subscription plan. If you had any pauses or additions in the previous month, those will be adjusted accordingly.
Your invoice will be sent via WhatsApp and email, and you can choose any of the following payment methods:
Need help? Our support team is always available if you need assistance with payment or tracking.
Customer Support: 8750654123, 01169650154 Or just message us on WhatsApp to get started.
Absolutely! You have full control over your subscription.
Simply use the Urban Gwala app or web portal to pause, cancel, or modify your milk requirement — just make the changes before the day of delivery.
You can also call or WhatsApp our support team for quick assistance.
Customer Support: 8750654123, 01169650154